We only offer the most popular size of 40cm X 50cm for our paint by number sets. This size has proven to be the most popular among our customers and provides an excellent canvas for your finished artwork.

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time.

You can place an order for a paint by number kit on our website by selecting the kit you would like to purchase and following the instructions to complete the order.

Yes, each of our paint by number sets includes a comprehensive DIY wooden framing kit. While stretching a canvas may seem intimidating, our kit simplifies the process. It comes with all the necessary components to effectively stretch your canvas, so you can enjoy your finished work of art with ease.

Yes, you can contact us at support@numberart.com.au to inquire about ordering our paint by number sets without the included DIY frame. Keep in mind all of our packages come pre-packaged with the frame, but we are happy to accommodate your needs if requested.

At this time, we do not offer the option to order custom paint by number kits. However, this may be something that we introduce in the future, so please stay tuned for updates on our offerings.

You can track the status of your order by logging into your account on our website or contacting our customer support team for assistance.

For detailed instructions on how to paint by numbers, please check out our blog where you can find step-by-step guidance. The blog provides a comprehensive guide on how to get started with painting by numbers and how to create your own beautiful work of art.

Mastering the Art of Painting By Numbers: A Step-by-Step Guide

For step-by-step instructions on setting up the DIY frame, please refer to our blog where you will find detailed guidance. The blog provides a clear and easy-to-follow explanation on assembling the DIY frame, so you can stretch your canvas easily.

How to Assemble the Perfect DIY Frame for Paint By Numbers: A Comprehensive Guide

Check out our comprehensive guide on setting up your workspace for painting by numbers on our blog. This guide provides tips and tricks for creating an organised and efficient workspace, ensuring a comfortable and enjoyable painting experience.

Setting Up Your Paint By Numbers: A Comprehensive Guide

The time it takes to complete a paint-by-number kit will vary depending on the canvas size and the painter's skill level. On average, it takes about 10-20 hours to complete a 40cm x 50cm canvas.

Yes, you can use a different brush size if you prefer, but we recommend using the brushes provided in the kit for best results.

We recommend storing your paint by number kit in a cool, dry place and keeping it away from direct sunlight.

The paint in your paint by number kit should last for several years if stored properly.

Yes, paint by number kits are safe for children to use with adult supervision.

Processing time

We will take 1-2 days to process your order from our warehouse in Australia.  

Shipping time

Standard shipping within Australia: 2-6 business days (depending on destination)

Express shipping within Australia: 1-4 business days (depending on destination)

Australia Shipping

We charge a fee of $8.90 for standard shipping within Australia or $14.90 for express shipping within Australia. We are committed to bring our customers great value and service, that’s why we provide free shipping if you order over $90 within Australia.

We only serve the Australian market and do not offer international shipping. Instead, our products are kept in a local warehouse in Sydney, where we maintain quality control before shipping. This ensures that you receive the highest quality products from Number Art.

Shipping times vary depending on the shipping destination but typically take 2-5 business days within Australia.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it,  unused and in its original packaging. 

To start a return, you can contact us at support@numberart.com.au

More InfoAnswer

If you find that your paints are thick or dry, don't worry! This is a good thing. Acrylic paints are water-soluble and can be easily thinned using warm water or a flow improver/flow aid. Then, add a drop or two of warm water to your paints to rehydrate them instantly.

The best way to remove wrinkles and creases from a canvas is to use an iron on a high setting. It's important to use minimal water and avoid using too much, as this can further damage the canvas.

If you receive a missing or incorrect item in your paint by number kit, please contact our customer support team immediately for assistance.

If your paint by number kit has a manufacturing defect, please contact our customer support team immediately for assistance.

If your brush set is damaged, please contact our customer support team immediately for assistance.

If you have trouble following the numbers in the paint by number kit, we recommend referring to our blog or reaching out to our customer support team for assistance.